Missing Your Card?
Enjoy peace of mind knowing that if your debit or credit card is ever lost or stolen, CME is here to help. Here’s how:
Be sure to report the card lost/stolen as quickly as possible. Using our mobile app/online banking, you can do this 24/7 under Card Management
Call the Member Care Center at (614) 224-8890. During regular business hours, you will be directed to a CME rep for assistance. During non-business hours, you will be directed to the fraud center, which can block your card
Stop by a local CME branch
Closely monitor your account and report any fraudulent transactions immediately